BIS updated “Freight Forwarder Guidance” material on its website. The text carries vagueness about circumstances when the “agent” (i.e. freight forwarder) may get into trouble when it takes upon itself the task of Export Control Classification Number (ECCN) determination. According to the guidance: “Agents should avoid making commodity classifications for which it lacks technical expertise, and should obtain support documentation for ECCNs and other material.” The phrase is self-defeating because almost all agents would lack “technical expertise” for majority of the items on EAR. One would have to be a software engineer specializing in encryption to correctly advise specifics of EAR Category 5, for example, while at the same time possessing “technical expertise.” On the other hand, guidance says as long as the PPI provides agent with sufficient technical information for ECCN, and agent relies on it in “good faith,” it is protected from liability in case something goes wrong. So, the key words are “sufficient technical information,” and forwarder’s “good faith reliance” on it. While BIS does not go into details about “good faith reliance,” it gives an example of bad faith reliance: “…the careless use of pre-printed ‘No License Required’ forms or unsupported entries can get an agent into trouble.”